Refunds and Cancellation Policy
Effective Date: January 1, 2025
At Dharmic Sathi, we prioritize customer satisfaction and ensure high-quality products. Please review our Refund and Cancellation Policy below:
1. No Returns Policy
We regret to inform you that we do not offer a return facility for any products purchased through our platform.
2. Exchange Policy
We provide an exchange option under the following circumstances:
The product delivered is defective.
The product delivered is not what was ordered.
Steps to Request an Exchange:
Notify us within 7 days of receiving the product.
Send an email to customercare@dharmicsathi.com with the following details:
Order ID
Description of the issue
Clear pictures of the defective or incorrect product.
Our team will review your request and guide you through the exchange process.
3. Cancellation Policy
Orders once placed cannot be canceled. We recommend reviewing your order details carefully before completing the purchase.
4. Contact Us
For any questions or concerns, please reach out to our support team:
Email: customercare@dharmicsathi.com
Phone: +91-9082341305
Address: Dharmic Sathi, Kokan Aareshwar Building, Kokan Nagar, Jogeshwari (E), Mumbai – 400060, Maharashtra, India.
Thank you for understanding and supporting Dharmic Sathi!